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Student Policy
Student Information
The course tuition includes class participation, use of hands-on,
in-class training equipment, comprehensive source materials, team
projects, and a Course Completion Certificate. Our staff will assist
the student in every way possible to help achieve his/her education
and training goals. We will be happy to answer any questions about
course content, instructors, scheduling and enrollment, including our
terms and conditions. Infotech Education & Training Center
provides complimentary morning and afternoon refreshments during day
classes.
For Oracle courses, students may take a refresher course
at no additional charge within two months after initial completion of a
class. For Microsoft courses, students may re-take the course up to
three times within twelve months from the initial completion date of
each course at no additional cost. To qualify, students must
complete and submit the necessary form to register for the course.
It is the policy of Infotech Education & Training
Center not to release any student's private and non-public information
to anyone without a written authorization from the student.
However, if a government or law enforcement agency demands such
information, Infotech will provide it, and then notify the
student.
Registration
Students should register at least three weeks before a scheduled
class. They may register in person or by telephone, mail, or the
online form. Reservation for a seat in a class requires payment of at
least a $300 deposit. Full payment is required prior to beginning of
the class (including distribution of course material and notes).
Payment may be made by personal check, cashier's check, money order, or cash.
Confirmation
Infotech Education & Training Center will confirm your
registration after receipt of at least the minimum deposit, provided
space is available. If you have not received confirmation within ten
working days after submittal, please contact the office. If you make a
deposit for a particular class, are placed on a waiting list, and
space in the class is not available, you can apply it to a later class
or have it refunded to you.
Cancellation
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If Infotech Education & Training Center is
notified of cancellation within three (3) business days after the
enrollment contract is signed, you will receive a full refund of
your deposit.
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If Infotech Education & Training Center is not
notified of cancellation within three (3) days from the enrollment
date and the student fails to enter the course after the class has
started, a no-show fee will be charged and the rest of the tuition
will be refunded to the student.
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If a student has started a course and decides to
withdraw or terminate, a fee of $100 will be charged and the rest of
the tuition will be refunded based on the following State of
Delaware Board of Education guidelines.
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Infotech